Management Profiles

Roy Karon President As the founder and visionary leader of BVS, Roy has a long-standing commitment to the success of the financial industry and, in particular, BVS clients. For more than 30 years, Roy has worked to uncover and meet the needs of BVS clients by assembling a world-class team to create and deliver the highest quality products. Roy's guiding principle: under-promise and over-deliver.

Robin Crawford Chief Operating Officer Take someone with a background in senior level bank and credit union management, add a strong belief in the importance of continuous learning, then throw in a heavy dose of 'how everything works at BVS'—and you've got Robin. As COO, Robin supports BVS professional teams in providing the best customer experience in North America.

Rick Iler Executive Vice President, Learning and Development The ideal background for someone who leads the BVS creative department would include university teaching, business coaching, and award-winning journalism. And that, in a nutshell, is the experience Rick brings to his job. He has a gift not only for making complex information understandable but also for leading a creative team through the process of writing, shooting, graphics and editing BVS courses to ensure a continuously engaging learning experience.

Jeff Torp BVS Compliance Director As BVS Compliance Director since 2001, Jeff oversees compliance course accuracy and timeliness; well-researched responses to our customers' federal compliance questions; and our Compliance Center resources. In a former life, Jeff served as legal counsel to the Independent Bankers of Minnesota and as senior manager of McGladrey & Pullen's regulatory risk consulting practice. He has written and taught extensively on regulatory risk, and is the author of more than a dozen books, including "Regulatory Compliance Audit Guide" and "Guide to Anti-Money Laundering and BSA Compliance."

Carl Swanson Chief Technology Officer For over 30 years Carl has focused on creating and improving every feature of BVS products. He leads a team of detailed-thinking, experienced application developers. Putting themselves in the shoes of learners and administrators, they examine every aspect of our training tools, striving to create tools that are efficient, user-friendly, and best-in-class.

Michael Sacks Executive Vice President, Sales Michael's 20 years' experience as a consultant in the financial services industry reinforces the BVS philosophy that institutions and individuals are unique--and there are no cookie-cutter solutions. While financial institutions may have many similarities, their culture, their way of doing business, and their training needs require a customized approach. The goal of Michael's team is to discover whether BVS is the right solution for your institution.

Phyllis Simon Executive Vice President, Marketing Could there be a more terrific job than searching for unique ways to communicate the benefits of the best training system in North America? Phyllis' strong background in management, training, sales and marketing—and 10 years under her BVS belt—lend itself well to ensuring that customers and prospects alike are well-informed about BVS content, functionality—and possibility.